Question 1

About Squid

Accepted Answer

Hello everyone! 👋 We're Jason and Narciso, the proud founders of Squid.

Have you ever felt overwhelmed by the complexity and hidden costs of traditional website analytics tools? We've been there too. Even the so-called "free" tools aren't really free when you consider the time and effort spent in setting them up and trying to decipher them. Plus, these "free" options often have a catch – using your data to turn a profit elsewhere. Not to mention, the more advanced tools come with substantial price tags, seemingly designed for big enterprises rather than the dynamic small business sector.

Enter Squid. Our mission? To demystify website analytics, making it affordable and approachable for everyone. Squid is your escape from the data jungle and the puzzle of traditional dashboards. We believe you shouldn’t need specialized training to understand your own data. Unlike Google Analytics 4 (GA4), which demands significant technical expertise for in-depth data interpretation, Squid harnesses AI to interpret streamlined, simplified dashboard charts. This AI-driven approach means you don't need to be a data analytics expert to glean meaningful insights from your website's performance.

How Squid Stands Out:

Ease of Use: Squid's interface is exceptionally user-friendly, designed specifically for non-technical users. This contrasts sharply with GA4, where na

Question 2

Installing Squid on a Wordpress Website

Accepted Answer

Installing the Squid Wordpress plugin into your Wordpress environment is done in a few easy steps.

Prerequisites

You have the proper access to install plugins into Wordpress; typically this is some level of admin access.
You are on a current Wordpress version
You've download the Wordpress plugin here

Installation

We will discuss installing the plugin via the Wordpress admin console. If you'd rather install it via cPanel, we assume you are a more advanced user and know how to do this :)

Log into your Wordpress admin console usually located at: https://yourdomain.com/admin
Go to plugins located in the left-hand menu bar or at: /wp-admin/plugins.php
Click 'Add new plugin'
Click 'Upload plugin'
Click 'Choose file'
Choose the Squid Wordpress plugin file (it is a zip - DO NOT unzip the package) and click 'Install Now'
You should see an installation success message similar to this picture.

|| If the installation fails, please contact us

Question 3

Installing the Squid Snippet

Accepted Answer

An overview of the Squid snippet installation process to make ensure you get up and running smoothly.

It only takes a few minutes to install Squid on your website. Once installed, you'll be able to see how your website helps drive engagement and convert users.

Note: You'll need a Squid account to install the Squid snippet and a website created.

Installing Squid on Wordpress

If your website is running on Wordpress, we recommend you install our Wordpress plugin. You can download our latest plugin here. You can get install instructions here.

Installing Squid on a Framer Website

If your website is running on Framer, please get instructions here

Installing Squid via Google Tag Manager (GTM)

If you'd like to push the Squid script tag via GTM, please go here

|| If you are installing on any other platform, or your own platform/web server, please follow the directions below:

Installing Squid Script on Your Own Platform

Getting to your website settings

There are various ways to install Squid, and depending on your preferred choice you'll go through a few steps. After you create your Squid account and create a website, you'll have access to the website settings. You can always get

Question 4

Heatmaps

Accepted Answer

What is a Heatmap?

Step into the visually engaging world of Heatmaps, a feature in Squid that transforms how you view your website's user interactions. Heatmaps are like thermal images for your website, showing you the 'hot' areas where users click, move, and scroll the most.

As you navigate through our Heatmaps, you'll see color-coded representations of activity on your site. Areas with the most interactions are highlighted in warm colors like red and orange, while less active areas appear in cooler colors like blue and green. This immediate visual feedback provides a straightforward way of analyzing what draws the most attention and engagement on your website.

Why are Heatmaps useful? They offer insights into user behavior that traditional analytics can't match. By seeing where users are most active, you can optimize your website layout, improve content placement, and make data-driven decisions to enhance user experience. Whether it’s adjusting the position of your call-to-action button or reworking the layout of your homepage, Heatmaps give you the actionable insights you need.

No technical expertise? No problem! Our Heatmaps are designed to be user-friendly and easily interpretable. Just a quick glance can give you valuable insights into your website's usability and effectiveness.

Using Squid's Heatmaps

Squid automatically captures and calculates where users spend their time on each page of your website. Every time a user clicks, scrolls or moves, we capture t

Question 5

Microsoft Teams

Accepted Answer

Connect Squid to Microsoft Teams for instant notifications from Squid's VisitorID, letting you know who's on your website in real time. VisitorID transforms anonymous visitors into identifiable users, enabling you to retarget them effectively and capture more revenue.

Setup Microsoft Teams

Create a new channel or use an existing channel. If you need to create a new channel, please follow this guide.
Once you have a channel, you need to create a webhook for it. Webhooks are just a way for applications such as Squid to securely send messages to the channel.

Follow these steps to create a new webhook in a Teams channel:

Select the team and channel where you want to create the webhook.
Click on the three dots (…) next to the channel name. Select "Manage Channel" from the dropdown menu.
In the Settings menu, under Connectors, Click 'Edit'
In the Search Box, type 'webhook'
Add the 'Incoming Webhook' service. When the 'Incoming Webhook' service opens the dialog box, click 'Add'. If you return back to the services search menu, just click 'configure' on the webhook service.
You should now see the webhook configuration screen. Provide a name for your webhook. As a suggestion, name the webook 'Squid VisitorID®', as this will be displayed in the channe

Question 6

Who's Squeegee?

Accepted Answer

Meet Squeegee, our delightful and charismatic mascot, here to add a splash of fun to the world of website analytics.

Why a mascot, you might ask? Well, at Squid, we believe in breaking down barriers and making the complex simple - and that includes making website analytics feel more approachable and relatable. And who better to help us accomplish that than Squeegee, our friendly squid?

Squeegee embodies the spirit of our company and our mission to democratize data. His name, a playful twist on 'Squid', exudes the fun, friendly, and approachable image we want to portray. He's here to show you that data doesn't have to be daunting - it can be engaging, insightful, and even fun!

Squeegee is more than just a cute face; he symbolizes what we stand for as a company.

1. Approachability: Just as Squeegee is friendly and approachable, we strive to make website analytics the same. With our code-free platform, visual labeling, and templated analytics, we're making data analysis something everyone can do.

**2. Democratization of Data: ** Squeegee is for everyone, just like our platform. We believe in making website analytics affordable and accessible, regardless of the size or budget of your business.

3. Simplicity: Squids are masters of adaptation, seamlessly blending into their surroundings. Similarly, Squeegee represents our goal to seamlessly integrate into your operations, simpl

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